Terms and Conditions

Terms and Conditions for Taj Mahal Luxury Tour

Welcome to Taj Mahal Luxury Tour. By accessing our website or booking any of our services, including tours in Agra, Jaipur, Delhi, Ranthambore, Mathura, and Vrindavan, you agree to comply with and be bound by the following terms and conditions. Please read these Terms and Conditions carefully before using our services. If you do not agree with any part of these terms, you may not use our services.

1. Booking and Reservations

1.1 Booking Process:

• To make a booking for any of the tours offered by Taj Mahal Luxury Tour, you must provide accurate and complete information, including your name, contact details, travel dates, and any special requests.
• Upon receiving your booking request, we will confirm availability and provide you with a detailed itinerary, including the cost of the tour.

1.2 Booking Confirmation:

• Your booking is confirmed only after we receive the required deposit or full payment as per the tour package. Upon confirmation, you will receive an email with the booking details and payment receipt.

1.3 Payment Terms:

• For most tours, a deposit is required at the time of booking, and the remaining balance is due before the tour begins, according to the payment schedule outlined in your itinerary.
• Payments can be made using credit cards, bank transfers, or other accepted payment methods listed on our website.

1.4 Late Payments:

• If the remaining balance is not received by the due date, Taj Mahal Luxury Tour reserves the right to cancel your booking without refund of the deposit.

2. Cancellation and Refund Policy

2.1 Customer Cancellations:

• You may cancel your tour booking at any time by providing written notice to us via email. Cancellation fees apply based on the date of cancellation:
  • 60 days or more before the tour start date: Full refund minus a service fee.
  • 30-59 days before the tour start date: 50% refund of the total tour cost.
  • Less than 30 days before the tour start date: No refund.

2.2 Refunds:

• Refunds for cancellations will be processed using the original payment method. Please allow up to 14 days for the refund to be credited to your account.
• Certain tours may be non-refundable, and this will be communicated at the time of booking.

2.3 Tour Operator Cancellations:

• Taj Mahal Luxury Tour reserves the right to cancel any tour due to unforeseen circumstances such as natural disasters, political unrest, or other events beyond our control. In such cases, we will offer you the choice of rescheduling or receiving a full refund.

2.4 Changes to Bookings:

• If you need to change your tour dates, accommodations, or other booking details, please contact us as soon as possible. We will do our best to accommodate changes but cannot guarantee availability or price adjustments.

3. Pricing and Inclusions/Exclusions

3.1 Tour Prices:

• All prices listed on our website are in [Indian currency] and are subject to change without prior notice. However, once a booking is confirmed and payment has been made, the price of your tour will not change unless due to factors beyond our control (e.g., fuel surcharges, government taxes).

3.2 Inclusions:

• Tour prices typically include accommodations, transportation, guided tours, entry fees, and meals as specified in the itinerary. Any additional inclusions will be listed in the tour package description.

3.3 Exclusions:

• Tour prices do not include international airfare, personal expenses, travel insurance, gratuities, or any items not explicitly mentioned in the tour itinerary. You are responsible for these additional costs.

4. Travel Insurance

4.1 Mandatory Insurance:

• We strongly recommend that you purchase comprehensive travel insurance that covers trip cancellations, medical expenses, personal liability, loss of luggage, and accidents. Taj Mahal Luxury Tour is not responsible for any losses or expenses incurred as a result of not having adequate insurance coverage.

4.2 Medical Insurance:

• If you require medical attention during the tour, you are responsible for covering any medical expenses, including doctor visits, hospital stays, and medications.

5. Responsibilities and Liabilities

5.1 Customer Responsibilities:

• You are responsible for ensuring that you have valid travel documents (passport, visa, etc.) required for the tour destinations.
• You must follow the instructions provided by the tour guides and respect the customs, rules, and regulations of each destination visited. Disruptive or disrespectful behavior may result in your removal from the tour without refund.

5.2 Taj Mahal Luxury Tour Responsibilities:

• Taj Mahal Luxury Tour acts as a booking agent and is responsible for arranging and organizing tours, accommodations, and services as per the agreed itinerary. However, we are not liable for any injuries, damages, delays, or losses that may occur during the tour due to the actions of third-party service providers (e.g., hotels, transport operators).

5.3 Limitations of Liability:

• Taj Mahal Luxury Tour is not liable for any loss, injury, or damage sustained during the tour, including but not limited to personal injury, accidents, theft, or delays. Our liability is limited to the amount paid for the tour.
• In case of unforeseen circumstances such as strikes, weather conditions, government restrictions, or other force majeure events, we are not responsible for changes to the itinerary, delays, or cancellations. We will, however, make reasonable efforts to provide alternative arrangements.

6. Changes to Itineraries

6.1 Tour Modifications:

• Taj Mahal Luxury Tour reserves the right to modify tour itineraries, including changes to accommodations, transport arrangements, and activity schedules, if necessary, due to operational requirements or unforeseen circumstances.
• We will notify you of any significant changes before the start of the tour and offer suitable alternatives.

6.2 Day-to-Day Changes:

• Minor changes to daily itineraries, such as adjustments to the timing of visits or activities, may occur during the tour to optimize the experience or accommodate unforeseen events.

7. Special Requirements

7.1 Dietary and Health Needs:

• If you have specific dietary requirements or health conditions that may affect your participation in the tour, please inform us at the time of booking. We will do our best to accommodate your needs but cannot guarantee that all requests will be fulfilled.

7.2 Accessibility:

• Some tours may not be suitable for travelers with mobility challenges or other disabilities. Please contact us before booking to discuss any special requirements.

8. Governing Law and Dispute Resolution

8.1 Governing Law:

• These Terms and Conditions are governed by the laws of [India]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of [India].

8.2 Dispute Resolution:

• In the event of a dispute, we encourage you to contact us to resolve the matter amicably. If a resolution cannot be reached, disputes may be referred to a mutually agreed mediator before resorting to legal action.

9. Intellectual Property

9.1 Copyright and Trademarks:

• All content on our website, including text, images, graphics, and logos, is the intellectual property of Taj Mahal Luxury Tour. You may not reproduce, distribute, or use any content without prior written consent.

9.2 Use of Website:

• You agree to use our website and services only for lawful purposes. Any unauthorized use or misuse of our website content, including hacking, is strictly prohibited.

10. Privacy Policy

• Your use of our website and services is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for further details.

11. Contact Us

If you have any questions about these Terms and Conditions, or if you need further clarification, please feel free to contact us:

Taj Mahal Luxury Tour
Email: info@tajmahalluxurytour.com
Phone: +918669291112
Address: Office No 5, 3rd Floor, MahaSainik Industrial Estate, T Block, Plot No 153, Bhosari Pune 411026 Maharashtra – India.

By using our website and booking a tour with Taj Mahal Luxury Tour, you acknowledge that you have read, understood, and agree to these Terms and Conditions.vel experience with Taj Mahal Luxury Tour.