Privacy Policy

Privacy Policy for Taj Mahal Luxury Tour

At Taj Mahal Luxury Tour, we are deeply committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our tour services. Our tours cover various cities including Agra, Jaipur, Delhi, Ranthambore, Mathura, and Vrindavan. By accessing our website and using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us voluntarily when using our website or booking our tours. This information may include, but is not limited to:

• Personal Information:
  • Name, email address, phone number, and postal address when you submit an inquiry, sign up for a newsletter, or book a tour.
  • Travel-related details such as passport numbers, visa information, preferred tour packages, and travel preferences.
  • Special requests or preferences (e.g., dietary restrictions, accommodation preferences, or other personal needs).
• Payment Information:
  • Credit card information or other payment details required for booking and processing payments. All payment transactions are processed through secure third-party payment gateways to ensure the protection of your financial data.
• Technical Information:
  • IP address, browser type, time zone settings, operating system, and other technical details collected automatically when you browse our website.
  • Usage data, such as pages visited, time spent on the site, and other interactions, tracked using cookies and other technologies.

2. How We Use Your Information

We use the collected information for a variety of purposes to enhance your experience with us and to ensure the smooth delivery of our services, including:

• Tour Bookings and Reservations:
  • To confirm and manage your bookings for tours in Agra, Jaipur, Delhi, Ranthambore, Mathura, Vrindavan, or other destinations.
  • To arrange transportation, accommodations, and any additional requests during your trip.
• Customer Support:
  • To communicate with you regarding your tour details, travel plans, itineraries, or any updates to your booking.
  • To address any inquiries, feedback, or issues that you may have while interacting with our services.
• Marketing Communications:
  • With your explicit consent, we may send you promotional offers, updates on special packages, and newsletters about upcoming tours and services.
  • You have the right to opt-out of these marketing communications at any time.
• Personalization:
  • To understand your preferences and provide customized travel experiences tailored to your needs, such as recommending specific attractions, restaurants, or cultural experiences.
• Legal and Security Obligations:
  • To comply with applicable legal regulations, enforce terms and conditions, and ensure the security of our website and services.

3. Sharing of Information

We do not sell or trade your personal information to third parties. However, in certain circumstances, we may share your data with trusted third parties to deliver our services efficiently. These include:

• Service Providers:
  • Third-party vendors and partners who provide accommodations, transportation, guided tours, and other related services in destinations like Agra, Jaipur, Delhi, Ranthambore, Mathura, and Vrindavan. These providers are only given the information necessary to fulfill their role.
• Payment Processors:
  • We use third-party payment gateways to process all financial transactions securely. These processors are required to handle your payment information in compliance with data protection laws.
• Legal Compliance:
  • If required by law or court order, we may share your information with government authorities, law enforcement agencies, or regulatory bodies.

4. Data Security

We are dedicated to protecting your personal information. We use industry-standard security protocols such as SSL (Secure Sockets Layer) encryption for online transactions and regularly monitor our systems for vulnerabilities. Our measures include:

• Encryption: We encrypt sensitive information, such as payment details, to protect against unauthorized access during transmission.
• Data Access Controls: Only authorized personnel have access to your personal data, and we ensure that they are bound by confidentiality agreements.

While we strive to protect your data, please note that no method of transmission over the internet is entirely secure. Therefore, we cannot guarantee the absolute security of your personal information.

5. Your Rights

As a user of our services, you have the right to:

• Access Your Information: Request a copy of the personal data we hold about you.
• Correct Your Information: Update or correct any inaccuracies in your personal details.
• Delete Your Information: Request that we delete your personal data, except where we are required to retain it for legal or business purposes.
• Withdraw Consent: Opt-out of marketing communications or withdraw your consent to the processing of your data at any time.

To exercise any of these rights, please contact us via email at [info@tajmahalluxurytour.com].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and collect information about how you use our site. Cookies help us:

• Recognize returning visitors and remember preferences.
• Track user behavior to enhance site functionality and user experience.
• Provide targeted advertisements based on your interests and previous visits.

You can modify your browser settings to disable cookies or be notified when cookies are being sent. However, disabling cookies may limit your ability to use certain features of our website.

7. Retention of Personal Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your data is no longer required for legal, business, or marketing purposes, it will be securely deleted or anonymized.

8. International Transfers of Information

Our services are offered globally, and as such, your personal data may be transferred to and processed in countries outside of your residence. We ensure that such data transfers comply with applicable data protection regulations and that adequate safeguards are in place.

9. Third-Party Links

Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. We will notify you of any significant changes by updating the “01/01/2025” at the top of this policy. Your continued use of our website and services constitutes your acceptance of these changes.

11. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please feel free to contact us:

Taj Mahal Luxury Tour
Email: info@tajmahalluxurytour.com
Phone: +918669291112
Address: Office No 5, 3rd Floor, MahaSainik Industrial Estate, T Block, Plot No 153, Bhosari Pune 411026 Maharashtra – India.

We are committed to protecting your privacy and ensuring a secure and enjoyable travel experience with Taj Mahal Luxury Tour.